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PICSENDER REGITRATION PROBLEM

Posted: Wed Apr 05, 2017 12:32 am
by hooked
Hi Guys,

This report on behalf of a friend of mine who has just downloaded and tried to register V2.7.3

He states that clicking on the Blue "Click here to register" button does not bring up the pop up window to enter his registration details.

Any known issues with this version and registration? If not, it means a trip for me to go and sit in from of his computer to sort it.

THANKS

Daryl

Re: PICSENDER REGITRATION PROBLEM

Posted: Wed Apr 05, 2017 8:57 am
by Picengravertoo
They need to connect to the com port first before the registration window will appear after selecting the button. I just tested it here with the latest v2.7.4.

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Re: PICSENDER REGITRATION PROBLEM

Posted: Wed Apr 05, 2017 4:34 pm
by hooked
Aha,

THANKS for the prompt reply. I will pass it on.

Cheers
Daryl

Re: PICSENDER REGITRATION PROBLEM

Posted: Wed Apr 05, 2017 9:37 pm
by Picengravertoo
Did your friend purchase a PicSender License? The registration email states this.

Please reply to this email for any questions concerning our Software Programs.

This person should have emailed us directly if they were having any registration problems.

Re: PICSENDER REGITRATION PROBLEM

Posted: Sun Jun 11, 2017 1:48 pm
by hooked
Yes he did. He struggles a bit with computer stuff so I took it up on his behalf to try and help him out.